Why choose BrightIndex Collections?
Courteous & Prompt Service
We ensure knowing and understanding our client is a priority, by communicating with you consistently and ensuring we collect your money. Through effective, personalised, courteous and prompt service we maintain customer loyalty.
Skilled Collection Negotiators
When negotiating, we are not limited by a lack of imagination. We are able to resolve any legitimate dispute or reason for delay and create workable solutions to recover your money. We provide the necessary expertise and experience to recover your money, by understanding unique situations and payment requirements for satisfying of debts.
Upon receipt of your account we commence immediately to collect your money. We use post, email, sms and phone communications designed to persuade your debtor to honour their obligation without affecting the relationship with your debtor. We make sure we make contact with your debtor within 24 hours of receiving the account.
No Exclusive Contracts
Our debt collection program is set up on a per-account basis. Unlike many, we do not require you to lock yourself into a binding annual contract, you may submit all your accounts to us within the age of prescription (3 years), or even commit to sending all accounts to us exclusively.
We offer the lowest contingent rates available in the industry. When we collect your money, we take a small portion for our efforts as per our collection rates schedule. If we are unable to recover your money, we do not charge you for the attempt.
No Fees or Sign Up Costs
We operate on a no win no fee basis. We Are motivated is to get your money back in your hands. We know that until we do so, we will not be paid. Accordingly, our motivation is propelled by mutual success and is result oriented.
Revenue Cycle Consultation
Bright Index collections consults with your business on best practices in credit and receivables management to increase your profitability and cashflow, killing downtime simultaneously. You get to understand the bottom line impact of shortening your revenue cycle and improving receivables turnover, putting at ease and certainty in decision making.
We customize plans for clients and draw on industry best practices to quickly implement self-funding solutions ranging from projects to revenue cycle outsourcing and co-sourcing. Our modular co-sourcing business practice means you can choose our services to manage or fix specific problem areas, while you focus on your business.
Choosing the proper debt collection agency to represent your business is an important decision. Our expertise and comprehensive sets of collection services gives you leverage and efficiency like no other collections agency. We have experienced professionals working on your accounts, Bright Index Collections solutions have become one of the most reliable collections company in South Africa.